REFUND POLICY

We want you to love your purchase. That's why we offer a 30-day money-back guarantee on every order.

Eligibility Items must be returned within 30 days of delivery, in their original condition and packaging.

How to return an item Contact us at hatemxs14@gmail.com with your order number. Our team will reply with return instructions.

Refunds Once your return has been received and inspected, we will refund your original payment method. Refunds are usually processed within 5-10 business days. The time it takes to appear depends on your bank or card issuer.

Damaged or incorrect items If your item arrives damaged or is not the item you ordered, contact us within 30 days of delivery and we will make it right.

Shipping Orders are processed in 1-2 business days and delivered in 5-10 business days. Shipping is free.

Contact Vertex, hatemxs14@gmail.com